Support

Support for Hi Eye.

Use these notes for common web reminder checks. If something still feels off, email support with your browser, device, and what you were trying to do.

Contact

For feedback, bug reports, or support questions, contact the developer by email at nguyenanhtiep12@gmail.com.

When reporting a problem, include your browser, device model, operating system version, selected language, and what you were trying to do.

Web reminders

Hi Eye web reminders use the browser notification permission for batip.app and work only while the current tab or web app instance remains open.

If browser notifications are blocked, allow notifications for batip.app in your browser site settings, then tap the Work bell again.

Before contacting support

  • Hard refresh the Hi Eye web app if the page looks stale after an update.
  • Keep the tab open until the Work countdown ends when testing web reminders.
  • Check that your browser and operating system allow notifications for batip.app.